We're looking for a passionate psychological scientist with strong relationship-building and process execution skills to join our Customer Experience team. You'll directly work with Hive customers, serving as their primary point of contact and trusted advisor throughout their journey from onboarding to advocacy.

This is an exciting opportunity to be part of a psychological science-based tech startup. This role will join our product team and will be responsible for evolving Hive’s next generations of products. This Senior AI Scientist will roll up their sleeves and help us continually evolve the core foundation of our platform, enabling exponential delivery speed and scale, as well as new generative and other AI technologies. We’re looking for someone who can bring a strong AI know-how, and who can work closely with social science data to support product development & launch.